How your figurine gets from our workshop to your door.
chibibi is preparing to launch. The rates and timings below are indicative and will be confirmed at checkout before you pay.
We ship worldwide. If we're temporarily unable to ship to a country (due to courier or customs restrictions), you'll be told at checkout.
| Option | Cost |
|---|---|
| Free standard shipping on orders over $99 | Free |
| Standard shipping (US) | $9.99 flat |
| Standard shipping (International) | $12.99 flat |
| Express shipping (US & International) | from $29.99 (final price depends on carrier & destination) |
Every figurine is hand-made to order, so your order needs time to be sculpted, printed, hand-painted and inspected before it ships.
| Step | Time frame |
|---|---|
| Order processing (hand-made to order) | 7–10 business days |
| Standard delivery (US) | 5–12 business days |
| Standard delivery (International) | 10–25 business days |
| Express delivery (US & International) | 3–7 business days |
Total time = processing time + delivery time. Timings exclude weekends, public holidays, and any customs or import delays outside our control. "Express" refers to the shipping method only — the hand-made production time still applies.
Once your order ships we'll email you a tracking link. Please allow 1–2 business days for tracking to update after the shipping confirmation.
If your shipping details are wrong, please contact us at hello@chibibi.me within 24 hours of ordering. Once an order is in production or has shipped we may not be able to change the address, and we can't be responsible for delays or losses caused by an incorrect or incomplete address.
Any import duties, taxes or customs fees for international orders are the responsibility of the recipient, and are not included in our prices or shipping charges.
If it's been 30 days (US) or 45 days (international) since your order shipped and it still hasn't arrived, email us at hello@chibibi.me and we'll help — either resending a replacement or finding another solution.
Questions about shipping or choosing the best option for you? Email hello@chibibi.me.
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